Hardware Functionality

Can I use rechargeable batteries?

We do not recommend using rechargeable batteries as they lose their charge with every recharge. This makes it difficult to...

What happens to the Deadbolt during a power trip (ie. electrical blackout)?

As the igloohome Deadbolt runs on batteries, it will work regardless of a power trip or blackout.

How do I unlock my Deadbolt via Bluetooth?

The method of unlocking via Bluetooth requires the Bluetooth and Location Services on your smartphone to be on, and for...

How do I unlock and lock the door using the Deadbolt?

There are different ways to unlock/lock your deadbolt, namely:1.) PIN codes2.) Bluetooth Unlock3.) Physical Key (from outside the door)4.) Thumbturn...

Why does my Deadbolt unlock instead of lock when I press the Lock icon?

The settings of the Deadbolt might have been configured wrongly.1.) For Left handling (bolt tongue comes from left):You will need...

What are the recommended batteries and maintenance for my lock?

The deadbolt runs on 4 AA 1.5V Alkaline batteries. We recommend changing your batteries every 6 months to ensure your...

How do I replace batteries on my Deadbolt 2E?

There is a small button on the top of the back assembly, after pressing the button, the battery cover can...

How will Deadbolt 2E alert me when it is low on battery?

The keypad on Deadbolt 2S will have flickering lights to indicate that battery power is running low.Alternatively, you can keep...

How do I wake the keypad?

Place a palm or finger over the keypad, it will light up blue when in close proximity / touching of...

I want to allow a trusted party to have admin control my Deadbolt 2E too. What can I do?

A single igloohome Deadbolt 2E can only be paired to one account.If you wish to allow the other party to...