LED | STATE | CAUSE | ACTIONS |
PWR | OFF | No Power | (1) INPUT wires should be 9-24V DC. (2) Polarity of the INPUT wires must match. |
PWR | GREEN (SOLID) | Power ON | No action needed |
STATUS | OFF | No Operation (1) BT Off (2) Out of range | (1) Ensure BT is enabled for the app (2) Move closer (-10ft line of sight) |
STATUS | BLUE (BLINK) | BT Tx/RX in progress | Wait for the device to complete communication |
STATUS | GREEN (SOLID) | NC/NO active, lock triggered | (1) Check wiring to the lock or control panel. (2) Voltage between NC/NO & COM should match the INPUT. |
STATUS | RED (SOLID) | Over Current/ Voltage/Temp | (1) Check all wiring (2) Check that INPUT voltage wires are 9-24V DC |
STATUS | RED (SLOW BLINK) | HW or FW failed during boot | (1) Check that the INPUT voltage wires are 9-24V DC. (2) Disconnect and reconnect the INPUT wires (3) OUTPUT voltage should match the INPUT |
STATUS | RED (FAST BLINK) | Device reset to factory state | (1) Pair & configure device as needed using the app (2) Contact customer support |
Troubleshooting with LEDs
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