LED
STATE
CAUSE
ACTIONS
PWR
OFF
No Power


(1) INPUT wires should be 9-24V DC.

(2) Polarity of the INPUT wires must match.


PWR
GREEN (SOLID)
Power ON

No action needed

STATUS
OFF
No Operation
(1) BT Off
(2) Out of range


(1) Ensure BT is enabled for the app

(2) Move closer (-10ft line of sight)


STATUS
BLUE (BLINK)
BT Tx/RX in progress
Wait for the device to complete communication
STATUS
GREEN (SOLID)
NC/NO active, lock triggered


(1) Check wiring to the lock or control panel. 

(2) Voltage between NC/NO & COM should match the INPUT.


STATUS
RED (SOLID)
Over Current/ Voltage/Temp

(1) Check all wiring

(2) Check that INPUT voltage wires are 9-24V DC


STATUS
RED (SLOW BLINK)
HW or FW failed during boot

(1) Check that the INPUT voltage wires are 9-24V DC.

(2) Disconnect and reconnect the INPUT wires

(3) OUTPUT voltage should match the INPUT

STATUS

RED (FAST BLINK)

Device reset to factory state

(1) Pair & configure device as needed using the app

(2) Contact customer support