| There are many possible beeps that comes from the Swing Handle Lock which have different diagnostic symptoms. If your lock is beeping, we encourage you to take a video of the lock behaviour and send it to us at [email protected] for further troubleshooting. As guidance, these are the different possible beeps you may encounter and their respective indications: 1. You have keyed in the wrong PIN: the lock will emit 4 short beeps. 2. You have keyed in a deleted PIN: the lock will emit 3 sets of 4 short beeps. 3. You have used an invalid RFID card: the lock will emit 4 short beeps. 4. There is something obstructing the lock from unlocking: the lock will emit an obstruction alarm of 6 sets of 4 short beeps. Do reach out to us at [email protected] if you encounter this. 5. You have keyed in the wrong PIN consecutively for 5 times: the lock will emit a siren and the keypad will be disabled for 30 seconds. (Security lockout mode) 6. Your lock is low on battery: the lock will emit 3 fast descending tones when the keypad is woken up. | |
| Article Number: | IWS1IT1002 |
| File Type: | General Public (GP) |