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Padlock 2E
Support
Frequently Asked Questions
Product Manual
3
User Guide for Padlock 2E
Padlock 2E Lock Anatomy
What is included in the package?
How to Video Library
4
How to Emergency Jumpstart your Padlock 2E
How to install/replace the battery
How to Charge the battery
How can I edit the Master Pin Code?
Hardware Functionality
6
How do I pair my Padlock 2E?
What are the different modes of Access for the Padlock 2E?
How to configure the Volume Control?
How to configure the LED Settings?.
How to delete or unpair a Lock from the account?
See all 6 articles
Featured Videos
3
Auto Lock Feature
Decoy Pin
Security Lockout
Issues and Troubleshooting
17
I am unable to close the shackle to lock the padlock.
The padlock keypad flashes white and LED indicator flashes red when I activate the keypad.
I tried to use USB-C to jumpstart the lock but unable to.
The lock is not responding at all
I closed the shackle but the padlock did not relock automatically.
See all 17 articles
Technical Bulletin
1
Padlock 2/ Padlock 2E Shackle Movement when Unlocked
EU Declaration of Conformity
2
UKCA Declaration Of Conformity
EU Declaration Of Conformity
